Terms and Conditions

A non-refundable booking fee is required to secure the booking and the date will only be secured once this booking fee is paid. Payment of the outstanding balance is to be made one week prior to the wedding. Editing will not commence and no final product will be delivered before the outstanding balance is paid. Payment for additional time as well as travel charges (if applicable) is to be made on the first working day after the wedding.

In the event that the client cancels the contract for any reason whatsoever (other than death) the client agrees that Teresa Theron Videography will retain the booking fee as a reasonable cancellation charge in respect to the cancellation. In the event that Teresa Theron Videography is able to secure another booking for the same date as the cancelled wedding date, the booking fee paid by the cancelling party will be reimbursed, minus an administrative charge of R850.00 which will be retained by Teresa Theron Videography.

In the event that the videographer cannot film the wedding due to unforeseen circumstances, Teresa Theron Videography will call on the help of back up videographers.  Their styles and approach will differ, but a professional code of conduct will be adhered to.

The videographer will endeavour to honour all requested footage by the client, provided that the following factors are met: (a) weather permitting, (b) allocated time permitted (c) availability and co-operation of the person’s concerned and (d) appropriate lighting conditions.  The videographer shall not be held responsible for footage not taken by Teresa Theron Videography due to (a) incorrect or misleading information regarding times and / or addresses supplied by the client, (b) any persons (including the bridal couple, bridal party, wedding guests, venue management & staff and other service providers to the bridal couple) being late or uncooperative, (c) any videographic restrictions at the place of the ceremony or (d) any visual obstruction caused by any décor, individuals or non-official photographers and videographers during the event.

The videographer is herewith granted artistic license with regards to poses, locations, composition, exposure, type of footage taken, post production as well as all other creative and technical aspects of the videography during and after the assignment.  The videographer’s decision regarding the abovementioned shall be deemed correct.

All basic editing during the post production stage is included in the videography package.  The videographer’s decision regarding basic editing is final.  All additional editing, over and above the basic editing, is being referred to as specialised editing and will be charged at R950.00 per hour, if required by the client.

For optimal creative and most effective videographic coverage of the wedding reception, the videographer and her assistant should be seated and receive their meals at a table from where the main table will be clearly visible.  The videographer shall not be held responsible for reception footage not taken by Teresa Theron Videography due to lack of abovementioned seating arrangements.  The videographer reserves the right to leave the reception if no seating is arranged.  This clause only refers to those packages where reception coverage is requested.

Video footage produced will provide a colour balance based on skin tones and white balance readings from the videographic equipment and the videographer & editor will use their skill in producing footage & material of the highest possible quality and standard.

The client’s permission is granted to the videographer for the use of the footage covered in this contract, for portfolios.

If the wedding is to take place more than 100 kilometres from Cape Town, the client agrees to pay R6 per km for travelling as well as overnight accommodation for the videographer and her assistant at an accredited hotel or guest house.

Courier costs (if applicable) are excluded from the wedding videography package and will be handled on an ad hoc basis.  The videographer cannot be held responsible for any damages or loss to wedding products sent via postal services or couriers.

The client understands that while every attempt is made to provide the final production of the wedding to the client as soon as possible, the client accepts that the editing process is extremely time consuming and as such no guarantee is provided as to the exact date of transfer of the edited Mp4 file. A “priority edit fee” can be arranged should the client require an “urgent” final product.

The client specifically indemnifies Teresa Theron Videography as well as their employees, agents & assistants from any and all liability for any and all loss, harm, injury, death or disability which may result either directly or indirectly from any incident or accident which may occur during any videographic shoot. Should the clients elect to have their video footage taken in a dangerous area or location which may result in any loss, harm, injury, death or disability, they do so entirely at their own risk and having fully appraised themselves of such risks. Teresa Theron Videography reserves the right to refuse any videographic coverage in any area or location with possible danger.

The client indemnifies Teresa Theron Videography from any liability for any loss of electronic data which may result either directly or indirectly from any incident or accident which may occur during or after the video shoot.

It is clearly agreed upon by the parties that the archiving of video material in whatever form does not form part of this agreement.  Teresa Theron Videography will not be responsible to archive or retain any video material in whatever form and will also not be liable for any loss thereof after the date of delivery.

Raw videographic material is never released to any client, under any circumstances, without exception.  Raw material is professionally edited into a final product before it is released to the client.

The client is allowed a period of up to 30 days after the wedding day to supply their preferred music to Teresa Theron Videography, to be used in the soundtrack of the final wedding video production. If no preferred music is received from the client 30 days after the wedding Teresa Theron Videography will make the final choice regarding suitable music for the video soundtrack.

The client (if anyone other than the bride or groom), in signing this agreement, confirms that he / she is authorised to act on behalf of the bridal couple and binds them jointly for the due performance of all obligations in this agreement.

When securing Teresa Theron Videography’s services the client declares that they accept the above terms and conditions. The client declares that they have seen examples of Teresa Theron’s work on this website and that they are satisfied with the style and approach thereof.